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Frequently Asked Questions

Find answers to common questions about our products, services, and policies

FAQ

How Can We Help You?

Browse through our frequently asked questions below. If you cannot find what you are looking for, feel free to contact our team.

General Questions

TKD Tech supplies industrial workwear, PPE, welding machines, welding helmets, gloves, cleaning detergents, disinfectants, safety footwear, and related industrial accessories. Our product range is curated to meet the needs of industrial, mining, construction, and commercial clients across Southern Africa.

Office 42, 33 Kelly Road, Meerlust Jet Park, Boksburg, 1459, Gauteng, South Africa. Our location in Jet Park provides convenient access to major transport routes for efficient distribution across the region.

We serve clients across South Africa and the SADC region, including Zimbabwe, Zambia, Botswana, DRC, Mozambique, Namibia, Malawi, Lesotho, and Eswatini. Our logistics network enables reliable delivery to both urban centres and remote sites.

Government departments, contractors, resellers, mining operations, construction companies, industrial facilities, fabrication workshops, oil and gas operators, and more. We tailor our supply solutions to the specific requirements of each sector.

YOUR PROJECTS, OUR GEAR. — This reflects our commitment to providing the equipment and supplies you need to get the job done safely and efficiently.

Products & Certification

Where applicable, our products are sourced from certified manufacturers and aligned with recognised standards such as SABS, ISO, or equivalent industry-specific requirements. Our team can provide certification documentation upon request and assist in selecting the right gear for your compliance needs.

We offer durable industrial workwear including conti suits, reflective jackets, safety vests, utility pants, and specialised gear for various industries. Our workwear is selected for durability, comfort, and compliance with workplace safety standards.

Hard hats, safety gloves, protective eyewear, ear protection, respiratory masks, safety harnesses, and full body protection equipment. We stock a comprehensive range of PPE to address hazards across mining, construction, manufacturing, and industrial environments.

Yes, we supply a range of welding machines, welding helmets with auto-darkening filters, welding gloves, protective clothing, and consumables. Our welding equipment is suited for heavy-duty industrial use in fabrication, oil and gas, mining, and construction sectors.

Industrial cleaning detergents, antibacterial disinfectants, degreasers, and hygiene solutions for industrial and commercial facilities. Our cleaning range supports hygiene compliance in workshops, factories, warehouses, and commercial premises.

Bulk Orders

Yes. TKD Tech supports bulk supply agreements for companies, contractors, government departments, resellers, and large teams. We have the inventory capacity and sourcing relationships to fulfil high-volume orders efficiently.

Submit your requirements, our team reviews and provides a quote, we agree on terms, and we deliver to your specified location. We aim to streamline the process so you can focus on operations rather than procurement logistics.

Yes. Customers can request a quote via our Bulk Orders page or by contacting our sales team directly. We provide detailed quotations including pricing, delivery timelines, and product specifications tailored to your requirements.

Yes, volume-based pricing is available for bulk orders. Contact our team for a customised quote. Discounts are structured based on order quantities, contract duration, and recurring supply agreements.

Delivery

We deliver across South Africa and the SADC region. Our logistics network covers major metropolitan areas, industrial zones, mining sites, and remote locations to ensure your supplies reach you wherever you operate.

Delivery timelines depend on location and order size. Standard delivery is 3–7 business days within South Africa. Cross-border deliveries to SADC countries may require additional transit time depending on destination and customs clearance.

Delivery charges vary based on order size and location. Bulk orders often qualify for free or reduced delivery. We provide transparent pricing with no hidden fees, and our team will confirm all charges before dispatch.

Returns & Payments

We accept returns on unused, unopened products within 14 days of delivery. Certain items may be subject to inspection before a refund or exchange is processed. Please refer to our full Returns Policy for detailed terms and conditions.

PayFast (credit/debit card), direct EFT, and bulk order invoicing for approved accounts. Our payment options are designed to accommodate both individual purchases and corporate procurement processes.

Yes, we use PayFast for secure payment processing. We do not store your financial details. PayFast is a PCI-DSS compliant payment gateway widely trusted by South African merchants and consumers.

Still Have Questions?

Our team is ready to help with any questions you may have about products, pricing, or orders.